City Hall:
City Hall Hours of Operation:
- City Hall operates from 8 a.m. to 4:30 p.m. Monday through Friday. The Clerk and Treasurer’s Office is open from 9 a.m. to 4:30 p.m. Monday through Friday. Please note that City Hall is closed on Holidays and Weekends.
How to Contact a Department or Employee at City Hall:
- To get in touch with a specific department or employee, please visit our Contact Us page (Here). Alternatively, you can find contact information listed on each department’s individual webpage.
Where to Find Information regarding City Events, Committee, Board, and Council Meetings, and other Events:
- Our website’s calendar page is your one-stop destination for all dates and times related to city events, committee meetings, board meetings, council sessions, and other significant gatherings. Explore our calendar by clicking (Here).
Social Media Accounts for City Departments:
- Yes, many City Departments have official social media accounts. These accounts are utilized to provide updates, news, and important information about departmental activities, events, and initiatives. To stay connected with specific departments, please refer to the list of official social media accounts below:
- Municipal Page – Mayor’s Office (Facebook)
- Municipal Page – Mayor’s Office (Instagram)
- Municipal Page – Mayor’s Office (X – Formerly Twitter)
- Department of Development (Facebook)
- Department of Development (Instagram)
- Department of Development (X – Formerly Twitter)
- Parks & Recreation (Facebook)
- Parks & Recreation (Instagram)
- Parks & Recreation (X – Formerly Twitter)
- Police Department (Facebook)
- Police Department (Instagram)
- Police Department (X – Formerly Twitter)
Where to Find Employment Opportunities:
- You can find current employment opportunities (Here). Make sure to check back regularly, as new opportunities are consistently updated.
How to Request Illumination of City Hall:
- To request the illumination of City Hall with specific colors, please visit the City Hall Lighting Webpage. In your request please be sure to provide details such as the date, time, and reason for the request. Our team will review your request and respond accordingly.
Where to Find Information regarding the Executive Budget:
- The Mayor is responsible for developing and submitting the Fiscal Year budget by October 8th of each year to the Jamestown City Council for ratification. Physical copies of the budget are available at the Mayor & Clerk’s Offices and the James Prendergast Library. To review the current and previous budgets, please click (Here).
Where to Find Information regarding the Annual Independent Audit:
- To review the most recent and previous years’ Annual Independent Audit reports, please click (Here).
Where to Find Information regarding the Annual Budget Appropriations:
- To review the most recent and previous years’ Annual Budget Appropriations, please click (Here).
Where to Find Information regarding City Boards, Commissions & Committees:
- The City of Jamestown boasts various boards, commissions, and committees dedicated to enhancing our community’s quality of life and fostering diversity, inclusion, and sustainability. For details about each Board, Commission, and Committee, as well as information on how to serve on one, please click (Here).
City Clerk & Treasurer’s Office:
Where to Find Bid Opportunities & Request for Proposals (RFP) for the City:
- For the most up-to-date information regarding open and closed solicitations, please click (Here).
Where to Obtain a Birth, Death, Marriage or Genealogical Record:
- To obtain a copy of a birth record, death record, marriage record, or to apply for genealogical services you must visit the City Clerk’s office in person at the Municipal Building. Records are maintained for individuals whom where born, passed away, or married within the City. For more information on record documents, fees, and forms, please click (Here).
Where to Find City Charter & Code Information:
- You can access City Charter and Code information (Here). You may scroll or use the search function to find the desired legislation and information.
Where to Find Information for Licenses:
- For details on licenses such as Auction, Dog, Electrician, Solicitors, Marriage, Pawn Broker, Second Hand Dealer, Junk Dealer, Business Registration, Solid Waste Hauler Vehicle, Taxicab Driver, Taxicab Vehicle, Taxi Rate, Tower Vehicle, and 911 Towing Rate you must visit the City Clerk’s Office in person at the Municipal Building to apply. For specific requirements, fees, and further information about each license type, please click (Here).
Where to Find Information for Permits:
- For details on permits such as Alarm User, Banner Request, Block Party Request, Conduct Transient Retail Business, Construction Parking, Fireworks Display, Parking for Persons with Severe Disabilities, Special Events, Special Event Vendor, and Utility Parking you must visit the City Clerk’s Office in person at the Municipal Building to apply. For specific requirements, fees, and further information about each permit type, please click (Here).
Where to Find a List of Permit & License Fees:
- For a comprehensive list of permit and license fees pertaining to the Fire, Police, Clerk, Public Works, Development, and Parks Departments, please click (Here).
Where to Find Information Public Hearings:
- Notices for upcoming Public Hearings are posted in the Legal Notices section of The Post-Journal, at the Clerk’s Office in the Municipal Building, and can also be found on our website by clicking (Here).
How to Submit a Request for Records under the Freedom of Information Law (FOIL):
- The city clerk serves as the Records Access Officer and works closely with departments to ensure citizens have access to all public records while respecting privacy. To request records, access the records request form, review fee information, and find additional details, please visit the Records Request page by clicking (Here).
How to Obtain a Parking Lot Permit:
- For information on Parking Lot Permits, including Parking Lot Ramps, please contact Tim Stam at Allpro Parking at (716) 484-7561 or email tstam@allproparking.com
How to Pay a Parking Ticket Online:
- To pay a Parking Ticket Online, please click (Here).
Where to Find Information regarding Parking Enforcement:
- For details regarding Parking Enforcement violations, including information on where and how to pay citations, the process to contest a ticket, booting, towing, and warrants, please click (Here).
How to Find Current Tax Rates:
- You can find the Current Tax Rates by clicking (Here).
Where to Find Information regarding Tax Collection:
- The City of Jamestown and Chautauqua County real property tax bills are usually mailed out at the end of December each year. To access information on where, when, and how to make payments, along with other important details, please click (Here).
City Council:
How to Find Your City Council Representatives:
- The City Council is comprised of (9) Members, including (3) At-Large Representatives and (6) Ward Representatives. The (3) At-Large Members represent all residents in the City of Jamestown, in addition to their individual Ward Member. To determine which Ward you currently reside in and to identify your Ward representative, please click (Here).
How to Contact Your City Council Representatives:
- Contact information for City Council Representatives can be accessed (Here). Simply click on each individual Council Member’s name to find their contact details, ward information, committee assignments, and board affiliations.
Where to Find the Schedule for City Council Work & Voting Sessions:
- You can access the yearly calendar for City Council Work & Voting Sessions (Here). Additionally, you may find all City Council dates and other community events and important dates on the Calendar section of the City Website
Location of City Council Work & Voting Sessions:
- City Council Work Sessions are conducted at City Hall, located on the 4th Floor in the Police Training Room. City Council Voting Sessions are held at City Hall, situated on the 2nd Floor in the Council Chambers.
Timing of City Council Work & Voting Sessions:
- City Council Work Sessions and Voting Sessions commence promptly at 7:30 p.m. Preceding these sessions, Committee Meetings (Public Works, Public Safety, Finance) are held at 6:30 p.m. before the Work & Voting Sessions.
Participating in City Council Work & Voting Sessions Remotely:
- If you’re unable to attend City Hall in person, you can still participate in City Council Work & Voting Sessions. All sessions are streamed LIVE (Here). Following the live broadcast, recordings are promptly available on the city website and archived on the city’s YouTube Channel, allowing you to stay engaged with municipal proceedings at your convenience.
Where to Find Agendas for City Council Work Sessions, Committees, Boards, and Commission Meetings:
- You can find all Agendas for City Council Work Sessions, Committees, Boards, and Commission Meetings (Here). Please note that you must select the desired category from the dropdown menu labeled “Category” to access the agendas. Public Documents including Agendas, Minutes, Budgets, and Comprehensive Plans are listed in the menu on the left-hand side of the webpage. Please ensure that you have selected the correct “Public Document” menu before proceeding with your search in “Category”.
Where to Find Minutes for City Council Work Sessions, Committees, Boards, and Commission Meetings:
- You can find all Minutes for City Council Work Sessions, Committees, Boards, and Commission Meetings (Here). Please ensure that you select the appropriate category from the dropdown menu labeled “Category” to access the minutes. Public Documents including Agendas, Minutes, Budgets, and Comprehensive Plans are listed in the menu on the left-hand side of the webpage. Please ensure that you have selected the correct “Public Document” menu before proceeding with your search in “Category”.
Board of Public Utilities:
How to Address an Issue with Garbage & Recycling Collection:
- All garbage and recycling collection services are managed by the Board of Public Utilities (BPU). While the BPU is municipally owned, its operations are independent, and City Hall employees do not have access to customer or account information. For assistance with garbage and recycling collection issues, please contact the BPU Garbage Hotline at (716) 661-1651.
How to Address a Question Regarding Your Utility Bill:
- For inquiries regarding utility bills, please contact the Board of Public Utilities at (716) 661-1660. The City Treasurer’s Office, representing the BPU, assists in collecting monthly fees for Electric, Water, Sewer, Sanitation, and Heating services. You can also reach out to this office directly at (716) 483-7512.
How to Pay Your Utility Bill:
- You have multiple options for paying your utility bill:
- In-person at the Board of Public Utilities (BPU) or Treasurer’s Office
- By mail
- Using drop boxes located at the Board of Public Utilities, Tracy Plaza (City Hall), City Hall Lobby, and Police Department (Entrance on East Second Street).
Where to Find Information Regarding Street Lights:
- For comprehensive information about street lights, including reporting outages, requesting new installations, and details about off-street lighting, please visit the Board of Public Utilities (BPU) website (Here).
Where to Find Information Regarding Water Service:
- For detailed information about water service, including reporting concerns, customer service inquiries, dealing with issues like discolored water, main breaks, and emergencies, please visit the Board of Public Utilities (BPU) website (Here).
Where to Find Information Regarding Trees:
- Tree removal is coordinated by both the Board of Public Utilities (BPU) and the Parks Department.
Where to Find Information Regarding Yard Waste:
- For comprehensive details on acceptable and unacceptable yard waste items, guidelines for yard waste bags, and the seasonal hours and operational days of the yard waste site, please click (Here).
Assessor’s Office:
Where to Find Assessment Roll Information:
- For Assessment Roll Information, please click (Here).
Where to Find Grievance Day Information:
- Grievance Day gives property owners the opportunity to address property assessment concerns. It occurs annually. Discover more about Grievance Day and access related information (Here).
Where to Find Property Data (GIS Map):
- Explore Property Data for properties within the City of Jamestown by clicking (Here).
Where to Obtain a U.S. Passport & Passport Photo:
- For Passport Services, visit the Assessor’s Office located in the Municipal Building, serving as a Certified Passport acceptance agency. Need a Passport photo? Head over to the City Clerk’s Office on the same floor as the Assessor’s Office. Typically, Passports are processed and delivered directly to applicants within 6 weeks. For details on required documents and fees, please click (Here).
Department of Development (DOD):
Where to Submit a Complaint for a Code Enforcement Violation:
- To report a Code Enforcement Violation call the DOD Office at (716) 483-7541 or submit a complaint via email dod@jamestownny.gov.
What is the Process once a Code Enforcement Violation has been Filed?
- To understand the various steps and flow process once a Code Enforcement Violation has been filed, please refer to our flow chart by clicking (Here).
What is the Demolition Process for Condemned Structures?
- To learn about the detailed process for demolishing a structure, including information on funding for demolitions, please click (Here).
Where to Report a Vacant or Zombie Property:
- To report a Vacant or Zombie Property call the DOD Office at (716) 483-7541 or submit a complaint via email dod@jamestownny.gov.
Where to Find Information regarding open Housing Grant Opportunities:
- To check the availability of current Housing Grant Opportunities, please click (Here). Be sure to visit this page regularly for any changes and updates.
What is the Property Tax Abatement Program?
- In 2017, New York State enacted bill 7116-A to incentivize property owners to invest in their vacant or condemned homes. This legislation introduced a tax exemption program for those undertaking rehabilitation, updates, expansions, or improvements to their outdated or deteriorating properties. To learn more about this program, including qualifications and how to apply, please click (Here).
Where to Find Zoning & Code Regulations:
Where to Find Information regarding Variances:
- A variance refers to deviation from the set of rules that a municipality applies to land use and development, such as zoning ordinances, building codes, or municipal regulations. To learn more about variances, including the types available, conditions considered for granting one, and how to apply, please click (Here).
Where to Find Information on the Jamestown Local Development Corporation (JLDC):
- The JLDC, established by the Jamestown City Council in 1981, serves as the lending agency of the City of Jamestown’s Department of Development. To explore more about the JLDC, including contact details, budgets, financial statements, meeting agendas and minutes, loan programs, policies, and mission/by-laws please click (Here).
Where to Find Information on the Jamestown Urban Renewal Agency (JURA):
- JURA is an independent corporate government unit established in 1966 by the New York State Legislature. To explore more about JURA, including responsibilities, budgets, financial statements, measurements and accomplishments, meeting minutes, contact details, and mission/by-laws please click (Here).
Parks & Recreation:
Where to Find Park Locations:
- For more information about Parks throughout the City, click (Here).
How to Request Trimming or Removal of a City Tree:
- If you notice a city tree that requires trimming or removal due to safety concerns or other issues, please contact us at (716) 483-7523 or email parks@jamestownny.gov
How to Request Usage of a City Park Pavilion:
- To reserve a Park Pavilion, please contact us at (716) 483-4523 or email parks@jamestownny.gov
Department of Public Works (DPW):
How to Report a Pothole:
- To report a pothole please call (716) 483-7545 or email dpw@jamestownny.gov. When reporting, please include the specific location of the pothole, a photo if possible, your name and address, and a contact phone number.
Where to Find Information regarding Street Parking:
- The City has implemented an Alternate Parking Code. From April through September, parking alternates monthly between the odd number month & side of the street and the even number month & side of the street. From October through March, daily switching of sides is required, following the odd number day & side of the street and even number day & side of the street pattern. Vehicles should be moved to the appropriate side of the street by 10 a.m. For more details about the Parking Code, please click (Here).
Where to Find Parking Meter Information:
- Parking Meter payment is required only from 9 a.m. to 5 p.m. on weekdays. No payment is necessary on Saturdays, Sundays, and Holidays. Metered spaces are not available for parking between 2 a.m. and 7 a.m. For more details regarding Parking Meters, please click (Here).
Where to Find a Parking Map of Downtown Jamestown:
- To view a parking map of downtown Jamestown, please click (Here).
Where to Find Information on Sidewalk Plowing:
- According to City Code, it is the responsibility of all property owners to keep their sidewalks clear of snow and ice. For more information please click (Here).
How to Purchase Used Street Bricks:
- Used Street Bricks are available for sale to all buyers, with reduced fees for residents of the City of Jamestown. To purchase bricks, all buyers must first obtain a Brick Purchasing Agreement from the DPW Office. For more information, please click (Here).
Where to Find a City of Jamestown Street Map:
- City of Jamestown street maps are available for purchase at the DPW Office or can be found (Here).
How to Request a New Traffic Sign or Report a Concern about an Existing Sign:
- The DPW Traffic Division oversees the maintenance and installation of traffic signs throughout the city. To request a new traffic sign or report a concern about an existing sign, please contact the DPW at (716) 483-7558 or email dpw@jamestownny.gov
Jamestown Police Department (JPD):
Submitting Anonymous Tips:
- If you have information about criminal activity that you believe the Police Department should be aware of, you can submit it to our Anonymous Tip Line. You can provide your tip anonymously via Facebook, through our website, or by calling either the Non-Emergency Phone Number (716) 483-7536, or the Tip Line (716) 483-8477. For more information, please visit our Anonymous Tip Line page by clicking (Here).
How to File a Police Report:
- For serious crimes such as domestic violence, significant physical assault, or car accidents involving property damage exceeding $1,000, contact the Police Receptionist at (716) 483-7536, option “0”, to have an officer record the report. For emergencies, dial 911.
How to File a Complaint against a Police Officer:
- Formal complaints must be filed in person with a supervisor at the Police Department. The department is open 24/7, and a supervisor is always available. Informal complaints can be made over the phone by contacting the Command Duty Officer at (716) 483-7537.
Who to Contact regarding Dead Animals:
- To report a Dead Animal, please contact the Sanitation Department at (716) 661-1651.
How to Contact the Dog Control Officer:
- The Dog Control Officer is available from 8 A.M. to 4 P.M., Monday through Friday. To report a loose dog, please call the Non-Emergency Phone Number (716) 483-7536.
Where to Find Information on Project Crossroads:
- Established in 1996, Project Crossroads is a domestic violence education program focused on community outreach and intervention through education to prevent domestic violence. For more details and contact information please click (Here).
Where to Find Information on Child Passenger Safety:
- For assistance with checking or installing a car seat by a certified Child Passenger Safety Technician, please refer to the information available (Here).
How to start a Neighborhood Watch Group:
- To initiate a Neighborhood Watch Group, gather interested neighbors committed to enhancing neighborhood safety. Organize a meeting, then contact an officer at (716) 338-0029 to arrange attendance, complete registration forms, and receive guidance on achieving the group’s objectives.
Where to Find Information regarding Annual Reports & Statistics:
- For quick access to our Annual JPD Reports & Statistics, click (Here).
