City Hall Hours of Operation:
City Hall operates from 8 a.m. to 4:30 p.m., Monday through Friday. The Clerk and Treasurer’s Office is open from 9 a.m. to 4:30 p.m., Monday through Friday. City Hall is closed on holidays and weekends.
How to Contact a Department or Employee at City Hall:
To get in touch with a specific department or employee, please visit our Contact Us page (Here). You can also find contact information on each department’s webpage.
Where to Find Information on City Events, Meetings, and Other Updates:
Our website’s calendar page provides dates and times for city events, committee meetings, board meetings, and council sessions. Explore our calendar by clicking (Here).
Social Media Accounts for City Departments:
Many City Departments have official social media accounts that provide updates, news, and important information about their activities. Follow specific departments using the list below:
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- Municipal Page – Mayor’s Office (Facebook)
- Municipal Page – Mayor’s Office (Instagram)
- Municipal Page – Mayor’s Office (X – Formerly Twitter)
- Department of Development (Facebook)
- Department of Development (Instagram)
- Department of Development (X – Formerly Twitter)
- Parks & Recreation (Facebook)
- Parks & Recreation (Instagram)
- Parks & Recreation (X – Formerly Twitter)
- Police Department (Facebook)
- Police Department (Instagram)
- Police Department (X – Formerly Twitter)
Where to Find Employment Opportunities:
You can find current job openings (Here). New opportunities are posted regularly, so check back often.
How to Request Illumination of City Hall:
To request City Hall lighting in specific colors, visit the City Hall Lighting Webpage. Please provide details such as the date, time, and purpose of your request. Our team will review and respond accordingly.
Where to Find Information on the Executive Budget:
The Mayor submits the Fiscal Year budget by October 8th each year to the Jamestown City Council for approval. Physical copies are available at the Mayor’s Office, and Clerk’s Office. To review current and previous budgets, click (Here).
Where to Find Information on the Annual Independent Audit:
To access the most recent and past Annual Independent Audit reports, click (Here).
Where to Find Information on Annual Budget Appropriations:
To review the most recent and past Annual Budget Appropriations, click (Here).
Where to Find Information on City Boards, Commissions & Committees:
The City of Jamestown has various boards, commissions, and committees focused on improving the community. For details on each board and how to serve, click (Here).
City Clerk & Treasurer’s Office:
Where to Find Bid Opportunities & Requests for Proposals (RFPs) for the City:
For the most up-to-date information on open and closed solicitations, please click (Here).
Where to Obtain a Birth, Death, Marriage, or Genealogical Record:
To obtain a copy of a birth, death, or marriage record, or to apply for genealogical services, you must visit the City Clerk’s Office in person at the Municipal Building. Records are maintained for individuals who were born, passed away, or married within the City. For more information on records, fees, and forms, please click (Here).
Where to Find City Charter & Code Information:
You can access City Charter and Code information (Here). Use the search function or scroll to find the relevant legislation and details.
Where to Find Information on Licenses:
For details on licenses such as Auction, Dog, Electrician, Solicitors, Marriage, Pawn Broker, Second-Hand Dealer, Junk Dealer, Business Registration, Solid Waste Hauler Vehicle, Taxicab Driver, Taxicab Vehicle, Taxi Rate, Tower Vehicle, and 911 Towing Rate, you must visit the City Clerk’s Office in person at the Municipal Building to apply. For specific requirements, fees, and additional information, please click (Here).
Where to Find Information on Permits:
For details on permits such as Alarm User, Banner Request, Block Party Request, Conduct Transient Retail Business, Construction Parking, Fireworks Display, Special Events, Special Event Vendor, and Utility Parking, you must visit the City Clerk’s Office in person at the Municipal Building to apply. For specific requirements, fees, and additional information, please click (Here).
Where to Find a List of Permit & License Fees:
For a comprehensive list of permit and license fees for the Fire, Police, Clerk, Public Works, Development, and Parks Departments, please click (Here).
Where to Find Information on Public Hearings:
Notices for upcoming Public Hearings are posted in the Legal Notices section of The Post-Journal, at the Clerk’s Office in the Municipal Building, and can also be found on our website by clicking (Here).
How to Submit a Request for Records under the Freedom of Information Law (FOIL):
The City Clerk serves as the Records Access Officer and coordinates with departments to ensure public access to records while maintaining legal privacy standards. To request records, access the records request form, review fee information, and find additional details, please visit the Records Request page by clicking (Here).
How to Obtain a Parking Lot Permit:
For information on Parking Lot Permits, including Parking Lot Ramps, please contact Tim Stam at Allpro Parking at (716) 484-7561 or email tstam@allproparking.com
How to Pay a Parking Ticket Online:
To pay a parking ticket online, please click (Here).
Where to Find Information on Parking Enforcement:
For details regarding parking violations, including payment locations, contesting tickets, booting, towing, and warrants, please click (Here).
How to Find Current Tax Rates:
You can find the current tax rates by clicking (Here).
Where to Find Information on Tax Collection:
The City of Jamestown and Chautauqua County real property tax bills are typically mailed out at the end of December each year. To access payment locations, deadlines, and other important tax collection details, please click (Here).
City Council:
How to Find Your City Council Representatives:
The City Council consists of nine (9) members, including three (3) At-Large Representatives and six (6) Ward Representatives. The At-Large Members represent the entire city in addition to their individual ward. To determine your Ward and identify your representative, please click (Here).
How to Contact Your City Council Representatives:
Contact information for City Council Representatives is available (Here). Click on a Council Member’s name to find their contact details, ward information, committee assignments, and board affiliations.
Where to Find the Schedule for City Council Work & Voting Sessions:
The yearly calendar for City Council Work & Voting Sessions is accessible (Here). Additionally, all City Council dates, community events, and other important dates can be found on the City Website’s Calendar section.
Location of City Council Work & Voting Sessions:
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Work Sessions: City Hall, 4th Floor – Police Training Room
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Voting Sessions: City Hall, 2nd Floor – Council Chambers
Timing of City Council Work & Voting Sessions:
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Committee Meetings (Public Works, Public Safety, Finance): 6:30 p.m.
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City Council Work & Voting Sessions: 7:30 p.m.
Participating in City Council Work & Voting Sessions Remotely:
If you are unable to attend in person, all sessions are streamed LIVE (Here). Recordings are available on the city website and archived on the city’s YouTube Channel for later viewing.
Where to Find Agendas for City Council Work Sessions, Committees, Boards, & Commission Meetings:
Agendas are available (Here). Select the appropriate category from the “Category” dropdown menu. Public documents such as Agendas, Minutes, Budgets, and Comprehensive Plans are listed in the left-hand menu.
Where to Find Minutes for City Council Work Sessions, Committees, Boards, & Commission Meetings:
Minutes are available (Here). Select the appropriate category from the “Category” dropdown menu. Public documents such as Agendas, Minutes, Budgets, and Comprehensive Plans are listed in the left-hand menu.
Board of Public Utilities:
How to Address an Issue with Garbage & Recycling Collection:
Garbage and recycling collection services are managed by the Board of Public Utilities (BPU). While the BPU is municipally owned, its operations are independent, and City Hall employees do not have access to customer or account information. For assistance, contact the BPU Garbage Hotline at (716) 661-1651.
How to Address a Question Regarding Your Utility Bill:
For inquiries about utility bills, contact the Board of Public Utilities at (716) 661-1660. The City Treasurer’s Office assists in collecting monthly fees for Electric, Water, Sewer, Sanitation, and Heating services. You can also reach this office directly at (716) 483-7512.
How to Pay Your Utility Bill:
Utility bills can be paid in multiple ways:
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In-person at the Board of Public Utilities (BPU) or Treasurer’s Office
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By mail
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Using drop boxes located at:
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Board of Public Utilities
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Tracy Plaza (City Hall)
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City Hall Lobby
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Police Department (Entrance on East Second Street)
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Where to Find Information Regarding Street Lights:
For information about street lights, including reporting outages or requesting new installations, visit the Board of Public Utilities (BPU) website (Here).
Where to Find Information Regarding Water Service:
For details about water service, including reporting concerns, customer service inquiries, discolored water, main breaks, and emergencies, visit the Board of Public Utilities (BPU) website (Here).
Where to Find Information Regarding Trees:
Tree removal is coordinated by the Board of Public Utilities (BPU) and the Parks Department.
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For trees near electrical wires, visit the BPU website (Here).
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For concerns about trees on city property that may pose safety risks, contact the Parks Department at (716) 483-7523 or visit the Parks website (Here).
Where to Find Information Regarding Yard Waste:
For details on acceptable yard waste items, guidelines for yard waste bags, and seasonal yard waste site hours, click (Here).
Assessor’s Office:
Where to Find Assessment Roll Information:
For assessment roll details, click (Here).
Where to Find Grievance Day Information:
Grievance Day provides property owners an opportunity to address property assessment concerns. It occurs annually. Learn more and access related information (Here).
Where to Find Property Data (GIS Map):
Explore property data for locations within the City of Jamestown by clicking (Here).
Where to Obtain a U.S. Passport & Passport Photo:
For passport services, visit the Assessor’s Office in the Municipal Building, a Certified Passport Acceptance Agency.
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Need a passport photo? The City Clerk’s Office on the same floor offers this service.
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Processing Time: Passports are typically processed and delivered within six weeks.
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For details on required documents and fees, click (Here).
Department of Development (DOD):
Where to Submit a Complaint for a Code Enforcement Violation:
To report a code enforcement violation, call the DOD Office at (716) 483-7541 or submit a complaint via email at dod@jamestownny.gov.
What is the Process Once a Code Enforcement Violation Has Been Filed?
To understand the steps involved once a code enforcement violation is filed, refer to our flow chart by clicking (Here).
What is the Demolition Process for Condemned Structures?
For details on the demolition process, including available funding, click (Here).
Where to Report a Vacant or Zombie Property:
To report a vacant or abandoned property, call the DOD Office at (716) 483-7541 or submit a complaint via email at dod@jamestownny.gov.
Where to Find Information on Housing Grants:
For information on available housing grants, click (Here). Check back regularly for updates and changes.
What is the Property Tax Abatement Program?
In 2017, New York State enacted bill 7116-A to encourage property owners to invest in vacant or condemned properties. This legislation introduced a tax exemption program for those undertaking rehabilitation, updates, expansions, or improvements. To learn more about the program, including eligibility and application details, click (Here).
Where to Find Zoning & Code Regulations:
To view the current zoning code, click (Here). To access the zoning map, click (Here).
Where to Find Information Regarding Variances:
A variance allows for deviations from zoning ordinances, building codes, or municipal regulations. To learn more, including the types of variances, conditions for approval, and application process, click (Here).
Where to Find Information on the Jamestown Local Development Corporation (JLDC):
The JLDC, established in 1981, serves as the lending agency of the City of Jamestown’s Department of Development. For details on JLDC contact information, budgets, financial statements, meeting agendas and minutes, loan programs, policies, and bylaws, click (Here).
Where to Find Information on the Jamestown Urban Renewal Agency (JURA):
JURA is an independent government unit established in 1966. For information on JURA’s responsibilities, budgets, financial statements, meeting minutes, contact details, and bylaws, click (Here).
Parks & Recreation:
Where to Find Park Locations:
For information about parks in the City, click (Here).
How to Request Trimming or Removal of a City Tree:
To report a city tree that needs trimming or removal due to safety concerns, call (716) 483-7523 or email parks@jamestownny.gov
How to Reserve a City Park Pavilion:
To reserve a park pavilion, call (716) 483-4523 or email parks@jamestownny.gov
Department of Public Works (DPW):
How to Report a Pothole:
To report a pothole, call (716) 483-7545 or email dpw@jamestownny.gov. Please include the location, a photo if possible, and your contact information.
Street Parking Information:
The City follows an Alternate Parking Code. From April through September, parking alternates monthly by street side. From October through March, daily switching of sides is required. Vehicles must be moved by 10 a.m. For details, click (Here).
Parking Meters:
Meter payment is required from 9 a.m. to 5 p.m. on weekdays. No payment is needed on Saturdays, Sundays, or holidays. Parking in metered spaces is not allowed between 2 a.m. and 7 a.m. For more information, click (Here).
Downtown Parking Map:
To view a parking map of downtown Jamestown, click (Here).
Sidewalk Snow Removal:
Property owners are responsible for keeping sidewalks clear of snow and ice. For more details, click (Here).
Purchasing Used Street Bricks:
Used street bricks are available for purchase. City residents receive a discounted rate. Buyers must obtain a Brick Purchasing Agreement from the DPW Office. For more details, click (Here).
City Street Map:
Street maps are available for purchase at the DPW Office or can be accessed (Here).
Traffic Sign Requests & Concerns:
The DPW Traffic Division handles traffic sign maintenance and installation. To request a new sign or report an issue, call (716) 483-7558 or email dpw@jamestownny.gov
Jamestown Police Department (JPD):
Submitting Anonymous Tips:
If you have information about criminal activity, you can submit an anonymous tip via Facebook, through our website, or by calling the Non-Emergency Phone Number (716) 483-7536 or the Tip Line (716) 483-8477. For more information, click (Here).
How to File a Police Report:
For serious crimes or car accidents involving property damage exceeding $1,000, contact the Police Receptionist at (716) 483-7536, option “0,” to have an officer record the report. For emergencies, dial 911.
How to File a Complaint Against a Police Officer:
Formal complaints must be filed in person with a supervisor at the Police Department. The department is open 24/7, and a supervisor is always available. Informal complaints can be made over the phone by contacting the Command Duty Officer at (716) 483-7537.
Reporting Dead Animals:
To report a dead animal, contact the Sanitation Department at (716) 661-1651.
How to Contact the Dog Control Officer:
The Dog Control Officer is available from 8 A.M. to 4 P.M., Monday through Friday. To report a loose dog, call the Non-Emergency Phone Number at (716) 483-7536.
Neighborhood Watch Groups:
To start a Neighborhood Watch Group, gather interested neighbors and organize a meeting. Then, contact an officer at (716) 338-0029 for guidance and registration.
Annual Reports & Statistics:
For quick access to JPD Annual Reports & Statistics, click (Here).
